Reference

How we keep your data safe on kejuslot

When you open an account with us, your personal details and payment information stay encrypted and separate from our game systems.

Data encryption on all transfersSeparate payment & account systemsTransparent data retention policy
Explore Lobby Read FAQ
kejuslot How we keep your data safe on kejuslot
CONTACT & REQUESTS

How to request data access or changes

Live chat Open the chat window in your account lobby (top right) during support hours. Tell us what data you want to view or modify, and we'll confirm your request within one business day.
Email request Send a signed request to our data team with your account email and ID number. Include your desired action—view, export or delete. We respond to email data requests within 5 business days.
In-account portal Navigate to Settings > Privacy & Data inside your account. View your stored personal details, download transaction history, and submit deletion or correction requests directly from the portal.
DATA & DEVICE HANDLING

What happens to your information

Encrypted storage

All account data—name, email, payment method and transaction records—is stored on encrypted servers. Payment card details are tokenized; we never store full card numbers. Your password is hashed and cannot be retrieved, even by our staff.

Cookie & tracking use

We use cookies to keep you logged in on desktop and remember your language preference. Analytics cookies let us see which games are accessed most. You can disable non-essential cookies in your browser; essential ones cannot be turned off without losing account access.

Device & login logs

When you open the lobby on your phone or computer, we record the device type, IP address and login time. This helps us detect unauthorised access. You can view all active sessions in Settings and sign out remotely if needed.

Withdrawal verification

Before we release funds to your DANA, OVO, GoPay or QRIS wallet, we verify your identity and payment method match your account. This may require a photo of ID or a small test deposit to confirm you control the account.

Data retention

We keep your account data while your account is active. After 24 months of inactivity, we archive your profile and delete cookies. Transaction history is retained for 7 years to meet local tax and legal requirements.

Privacy inquiries

Questions about our data practices? Contact our Data Officer via the in-account Privacy & Data portal or email. We respond to all policy questions within 3 business days with specific, factual answers about your account.

Frequently asked about your privacy

No. We do not sell or share your personal data with advertisers or unrelated third parties. Payment processors (for DANA, OVO, GoPay and QRIS) see only the information needed to clear your deposit. We never pass your name, email or ID to marketing platforms.

Go to Settings > Privacy & Data inside your account and select 'Download my data'. We compile your profile, transaction history and activity logs into a single file within 5 business days. The file is encrypted and sent to your registered email.

Use the 'Forgot password' link on the login page. We'll send a reset link to your registered email within 2 minutes. If you can't access that email, live chat support can verify your identity using your account number and a recent deposit receipt.

Yes. We track which game rooms you enter, your session length and the features you use. This data helps us improve the lobby layout and fix bugs. You can request to see this activity log in your Privacy & Data settings anytime.

Yes, you can request account deletion via Settings > Privacy & Data or live chat. We delete your profile, cookies and login history within 30 days. Transaction records are kept for 7 years as required by local law, but linked anonymously to a reference code, not your name.

All payment data travels through encrypted channels (SSL/TLS protocol). We never store full payment details on our servers; payment processors handle the sensitive information. Your account only holds a secure token linked to your payment method for future deposits.

Contact live chat or our Data Officer immediately. We'll review your login history, lock your account if needed, and reset your password. If your payment method was used without permission, tell us within 48 hours so we can work with your payment provider to reverse the charge.

Related Pages

kejuslot Indonesia FAQ Register kejuslot Login kejuslot Casino